Wednesday, February 27, 2008

Modern Technology For Effective Communication And Services

Modern technology makes it easier for people to stay in contact no matter where they are. For process servers, technology can make the job easier and keep clients happier with frequent updates. Here are a couple of technological items every process server needs to have in order to provide the best service to all his clients.

Online client database

One of the beautiful things about the advent of the Internet is that it allows for instantaneous communication. This tool is invaluable for not only keeping track of clients, but allowing clients to get immediate updates about where you are on all the cases you're serving for them.

An online database enables process servers to keep detailed records of all their clients and the cases they're working on, as well as all the steps they're taking to serve the documents. These databases can even be set up to send out automatic emails once the documents have been served. That provides both the clients and the process servers with documentation should the need arise in a court case.

Also, allowing clients to access the database gives them immediate information about where all their cases stand. With all those features combined, clients are just as aware about what's going on as the process server is.

Punctual updates are a major benefit to providing a quality process service. Most of the time, process servers handwrite notes to update clients, a practice which is both unreliable and unprofessional. Automatic emails and a client database are both more convenient and more reliable than a scribbled note that could be lost, forgotten or ruined.

Cell phone

Who doesn't have a cell phone nowadays? Well, you may be surprised. A number of people continue to shun cell phones for a variety of reasons, but your process server shouldn't be one of them.

Process servers are rarely in the office, or at least they shouldn't be most of the time. They ought to be out and about, serving the papers they are hired to serve. This is why a cell phone is a very valuable asset.

If you're able to serve the papers, you can immediately call your clients to let them know the details. Plus, with so many cell phones having Internet access now, a process server would also be able to update the client database immediately.

Other things to seek from a good process server

While technological goodies are important for providing punctual, reliable service for clients, truly good process servers have other qualities to help them deliver the best service possible. For one, they will be licensed, bonded process servers who do the job full-time, not just at nights or on weekends. Clients will be looking for credible members of a national organization, like NAPPS, as those organizations have stringent requirements for membership and ethical bylaws for members to follow.

With a combination of modern technology and solid integrity, process servers can give their clients the quality service they deserve. As a process server, if you're not using a cell phone or an online database to keep clients updated, then you may be losing clients to competition that does.

Online Backup Technology Services

As a typical college student, my hard-earned money has bought me some of the high-tech gadgets that make life truly possible during the grueling higher-education years. My gorgeous, brand-new digital camera happens to be one of my favorites (right up there along with my blackberry phone and iPod touch). I take the camera nearly everywhere I go, capturing anyone and anything I find even remotely hilarious, poignant, or picture-worthy. My laptop is brimming with these touching moments, friendly gatherings, and scenic landscapes.

Now, we all know that computers are vulnerable to failure, for any number of reasons, whether technologically-induced or human error. All of my priceless photos, along with music I have collected for years and important personal and school documents, could be a gone in a flash if my hard drive were to fail, or otherwise "malfunction." Such loss of electronic documents may not be predictable, but you can certainly take precautionary measures just in case.

I have found that tangible backup solutions are not very practical, at least in my case. Compact discs are not an option (just look at my music CDs) since they easily scratch and can even begin to deteriorate after just a few years. External hard drives are not a bad idea, but they tend to be a little pricy for this college student on a rather tight budget. Plus, neither of these solutions are completely safe, especially if they are stored in the same area or near vicinity to the original hard drive; fire, theft, flood, or other catastrophe could easily take out the second copies just as quickly as the original.

After doing my homework, I found that the most economical and sensible option is remote online backup: web-based services that will automatically backup applications on your PC. All you really need is a broadband connection. You simply select the applications you want backed up, and the program will regularly update everything you have chosen, all in the background without interfering with your use, while the computer is in sleep or standby mode. It also is extremely affordable. Many online backup services offer low monthly fees, often for unlimited backup. It truly is the most practical, affordable, secure, and cheap way to safely backup, at least for this college student.